Updates & Resources

Keys To Hope Counselling Services’ goal is to help everyone stay healthy and safe & for our clients to continue to receive uninterrupted psychological treatment.

Our Response to Covid-19

We are offering online psychological treatment to help prevent the spread of COVID-19.


Currently, the risk level in Alberta is low for COVID-19. We can continue to provide treatment for you in person if you are feeling healthy. We can also arrange for your sessions to be completed online using a video psychological treatment platform called

Please check with your insurance provider for coverage for telehealth services.


Please note: There are no specific standards for insurance providers regarding online/telehealth services and while some insurance companies will pay for it, others may not.


We ask that you request your sessions via online for psychological treatment if you have any of the following symptoms:

  • Cough
  • Fever
  • Any signs of a cold or flu

Please inform us and we will arrange online sessions if you have:

  • Travelled internationally or to a high infection rate area in the last 14 days.
  • Had contact with someone who was suspected or confirmed to have coronavirus.
  • Travelled anywhere and were in a health care facility.


If you are unsure as to whether you should come in or not, it’s best to be cautious, stay home and request online psychological treatment.

We will inform you if there is a need to move all clients to an online psychological treatment option.

"The greatness of a community is most accurately measured by the compassionate actions of its members."
- Coretta Scott King

Alberta is located on Treaty territory traditional lands – a traditional gathering place for diverse indigenous peoples whose histories, languages, & cultures are an influential aspect of our community in Medicine Hat and area.

Keys to Hope Counselling Services is committed to ensuring that the spirit of all Treaties are honoured and respected.


    #104, 1865 Dunmore Rd.
    SE Medicine Hat, Alberta

    Phone: (403)-487-1607

    Fax: (403)-487-1707


    Keys To Hope Counselling Services, Medicine Hat, Alberta
    Keys To Hope Counselling Services, Medicine Hat, Alberta

    Copyright © 2021 Keys To Hope Counselling Services

    All rights reserved. Website by Social Method Studio